PROBLEM |
POSSIBLE
CAUSES |
SOLUTION |
| Mix
Not Frozen |
Machine
outdoors:
- Really
High Ambient * Temperature,
- Machine
placed in direct sunlight,
- Circuit
overloaded,
- Wrong
type of extension cord,
- Another
appliance plugged into the same plug,
- Not
enough time given for freezing,
- The
machine switch is in the "Clean" position,
- Machine
vents are blocked/poor air circulation,
- Too
much alcohol used.
Machine
indoors:
- Circuit
overloaded,
- Wrong
type of extension cord,
- Another
extension cord added to the one provided,
- Not
enough time given for freezing,
- Machine
switch is in the "Clean" position,
- Machine
vents are blocked/poor air circulation,
- Another
appliance plugged into the same plug,
- Too
much alcohol used.
*Ambient
Temperature is the combination of Heat and Humidity. |
Machine
indoors & outdoors:
- Keep
the machine as cool as possible. Provide plenty of air circulation
and DO NOT place the machine in direct sunlight.
- These
machines need a DEDICATED 15 - 20 Amp Circuit. Many builders
string several plugs on one circuit. Make sure your plug
is the only one being used on the circuit provided.
- ONLY
USE THE EXTENSION CORD THAT WE PROVIDE. It is a 12 gauge,
25 foot extension cord. Do not plug another cord on to our
cord. Your cord will possibly burn and the machine's compressor
won't turn on. Worst case you could have to pay to rewire
the machine. The machines MUST be placed within 25 feet
of a regularly wired (commercial or residential) plug using
our extension cord.
- DO
NOT USE A GENERATOR.
- Make
sure that there are no major appliances plugged in near
the machine (refrigerator, deep freeze, microwave, window
a/c, guitar amp etc.
- Time
Rule of thumb for the machines:
- Taylor:
7 minutes indoors
- Wilch/Crathco:
20-30 minutes indoors
- SaniServ:
20-30 minutes indoors
- 2
head Visual Machines: 1.5 hours indoors.
 Keep in mind that you must allow for at least TWICE the
normal time to freeze the product when the machine is OUTDOORS
especially during the months of June - August in TN, TX,
OK or FL.
- Make
sure the machine switch is turned to the "ON"
or "AUTO" position (Not the "Clean"
position).
- Don't
put anything (i.e. crepe paper, boxes, table cloth, tape,
balloons, signs etc.) on the machine that could block the
air vents.
- Remember,
if you add alcohol to the mix, the freeze time will increase.
Alcohol is like "antifreeze"…it won't freeze.
- Make
sure the unit is plugged into a 3-prong grounded circuit only. Do not use a 3-prong to a
2 prong adapter.
BACK TO RENTAL PAGE |
| Machine
won't turn on |
- Overloaded
circuit,
- Breaker
tripped,
- Machine
(or extension cord) unplugged,
- Power
switch not in the "ON" or "AUTO" position
|
- See
above solutions for keeping the circuit dedicated to the
machine.
- Go
to your breaker box and turn the breaker back on. See above
electrical solutions.
- Make
sure a guest didn't trip on the cord and accidentally unplug
it from the wall.
- Make
sure the machine is turned on.
BACK TO RENTAL PAGE |
| Lights
on the machine dim dramatically when the compressor comes on |
LOW
VOLTAGE SITUATION!!! |
Immediately turn off the machine and find a plug on a dedicated
circuit.
BACK TO RENTAL PAGE |
| Lights
in the house or building dim dramatically when the machine is
on |
- Too
many high energy appliances running at the same time,
- Surge
in power courtesy of your Electricity Provider.
|
- Turn
off any unnecessary appliances.
- Call
your electricity provider.
BACK TO RENTAL PAGE |
| Machine
makes a knocking sound and shakes a little while it is running |
- Not
enough mix in the freezing chamber,
- Machine
is freezing and the thicker product has "shifted"
in the freezing chamber.
|
- Always
make sure the machine is full while you are using it. If
this occurs at the end of the party, go ahead and shut the
machine off.
- There
isn't enough product in the freezing chamber to run properly.
When the product equalizes the machine's augers will be
more centered. Think of this as a washer that became slightly
off balance. It will correct itself if there is sufficient
product.
BACK TO RENTAL PAGE |
| The
little red (Mix
Low) light is on |
|
- If
it is during the course of the party, replenish the machine
with more product. If it is at the end of the party, then
turn the machine off.
BACK TO RENTAL PAGE |
|
