frequently asked questions

Have you wanted to have your very own Margarita Machine? Here is a great chance. Look at all the great Granita Machines from which to choose. You could really impress your friends with one of these great margarita machines.

Are you asking yourself, "Self, how does a Crathco (Wilch, Grindmaster) Frozen Drink Machine work? Is it a commercial blender with legs? Does it require ice to operate? Do you need a water line? Is it easy to operate or do I need a degree in Frozen Drinkology? Can I even afford a margarita machine for my home? With a name like "Margarita Machine or Daiquiri Machine, can I serve frozen drinks for my kids?"

Questions about a Rental? FAQ for Rentals

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1.)What is so great about a Crathco (Wilch, Grindmaster) Frozen Drink Machine?

2.)How does the Crathco (Wilch, Grindmaster) 3311 granita machine compare to the Crathco 3312, Crathco 3361 and Crathco 5311 frozen drink machines?

3.) How long is the warranty?

4.) Why should we buy a Crathco (Wilch, Grindmaster) Margarita Machine from YouNeedADrink.com & Frozen Drink Madness®?

5.) Does the Crathco (Wilch, Grindmaster) Frozen Drink Machine need a waterline?

6.) Do the Crathco (Wilch, Grindmaster) Margarita Machines you sell also make smoothies, slushes and other kinds of Frozen Drinks?

7.) If I have a problem with my Crathco (Wilch, Grindmaster) can I contact you directly?

8.) Can you help me find a Crathco (Wilch, Grindmaster) service technician in my town?

9.) Do you have any used Crathco (Wilch, Grindmaster) frozen drink machines?

10.) Is the Crathco (Wilch, Grindmaster) frozen beverage machine good for commercial and home use?

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1.) What is so great about a Crathco (Wilch, Grindmaster) Frozen Drink Machine?

What makes Crathco (Wilch, Grindmaster) a good machine? It is easy to operate and keep clean. The Crathco margarita machine produces frozen drink product in less than 20 minutes . The Crathco 3311, 3312, 3361 and 5311 margarita machines are very reliable and well built. We use these frozen drink machines in our rental business and we are never disappointed in performance. The Crathco frozen drink machine is well priced and has a good performance record.

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2.) How does the Crathco (Wilch, Grindmaster) 3311 granita machine compare to the Crathco 3312, Crathco 3361 and Crathco 5311 frozen drink machines?

Crathco (Wilch, Grindmaster) slush machines are American made. The Crathco 3311, Crathco 3312 and Crathco 5311 provide consistent frozen drink production in 20 minutes or less. The Crathco 3361 is a canister fed frozen drink machine that increases production and lessens the time for frozen drink production. The Crathco 3361 freezes the drink mix product in around 10 minutes. The Crathco 3312 is a two flavor frozen drink machine and the 3311 is a one flavor drink machine. The difference in the Crathco 3311 and Crathco 5311 is the Crathco 5311 has an electronic control board and a "chill mode" switch and the Crathco 3311 does not.

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3.) How long is the warranty?

The warranty is a full 1-year parts warranty. The first 90 days are covered with parts and labor. There is a 5 year compressor warranty. See the product manual for additional details.

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4.) Why should we buy a Crathco (Wilch, Grindmaster) Margarita Machine from YouNeedADrink.com & Frozen Drink Madness®?

Simply put, We provide friendly, courteous, quality service to our customers. We sell frozen drink equipment and frozen drink mix at a fair price. We want you to be a repeat customer so we treat you with respect. Actually, YouNeedADrink.com & Frozen Drink Madness® treat our customers like we want to be treated when we shop for products. If you have a problem, you can call us. Unlike a lot of dealers out there, we repair and rebuild frozen drink equipment. Wouldn't you rather buy from someone who knows exactly how they work?

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5.) Does the Crathco (Wilch, Grindmaster) Frozen Drink Machine need a waterline?

No, the Crathco (Wilch, Grindmaster) 3311, 3312, 5311 Frozen Drink Machines do not need or require a waterline. There are some Crathco (Wilch, Grindmaster) margarita machines that do require a waterline. Those are special order items. We also always indicate the need for a waterline within the description or specs for that frozen drink machine. Crathco (Wilch, Grindmaster) frozen drink machines are simple to operate. Our slush machines just need our quality and tasty ChillyFruit® or Frozen Drink Madness® brand frozen drink mix which is formulated specifically for frozen drink machines.

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6.) Do the Crathco (Wilch, Grindmaster) Margarita Machines you sell also make smoothies, slushes and other kinds of Frozen Drinks?

Yes, Crathco Frozen Drink Machines make many different types of drinks. The type of drink you make depends on the type of frozen drink mix you put in the Faby frozen drink equipment. You add our yummy ChillyFruit® brand frozen slush smoothie mix or Frozen Drink Madness® brand frozen cocktail mix, then plug the Crathco (Wilch, Grindmaster) margarita machine in, turn it to freeze and it will make a delicious smoothie, slush, margarita, daiquiri, rum runner, lemonade and any other frozen drink you can think of. The Crathco 5311 frozen drink machine is also great for shakes and dairy based smoothies.

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7.) If I have a problem with my Crathco (Wilch, Grindmaster) can I contact you directly?

Absolutely! We at Frozen Drink Madness® pride ourselves on quality customer service. We want you to give us a call with a problem. If you are located in another part of the country, we will be glad to diagnose your problem and help you find someone locally to service your machine. Many times we can educate you enough so that you know if the service technician is doing a good job and telling you the truth.

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8.) Can you help me find a Crathco (Wilch, Grindmaster) service technician in my town?

Sure we can. We'll help you find a qualified service technician in your area that works on Crathco (Wilch, Grindmaster) equipment.

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9.) Do you have any used Crathco (Wilch, Grindmaster) frozen drink machines?

We periodically have used Crathco (Wilch, Grindmaster) frozen drink equipment. You can contact us to see if we currently have any in stock.

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10.) Is the Crathco (Wilch, Grindmaster) frozen beverage machine good for commercial and home use?

Yes, the Crathco (Wilch, Grindmaster) frozen drink machine is great for both home and commercial applications. This machine is a large capacity machine so therefore it is heavy. Keep that in mind when finding proper placement on counters etc. We also sell rolling carts that are great for supporting the frozen drink equipment.

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